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SYMPTOMS
When you start a computer that is running Microsoft Windows XP with Service Pack 2, certain third-party applications may not start. Additionally, you may receive the following error message:
application_executable_name - Illegal System DLL Relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\Windows\System32\Hhctrl.ocx occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.
This problem occurs when the following third-party applications are installed: •Realtek HD Audio Control Panel•ElsterFormular 2006/2007•TUGZip•CD-TagIf you receive a similar message when you use another program, install the update that is mentioned in this Knowledge Base article. If we confirm that other programs are affected by this problem, we will update this Microsoft Knowledge Base article with more information.
CAUSE
This problem may occur after you install security update 925902 (MS07-017) and security update 928843 (MS07-008). The Hhctrl.ocx file that is included in security update 928843 and the User32.dll file that is included in security update 925902 have conflicting base addresses. This problem occurs if the program loads the Hhctrl.ocx file before it loads the User32.dll file.is problem may occur after you install security update 925902 (MS07-017) and security update 928843 (MS07-008). The Hhctrl.ocx file that is included in security update 928843 and the User32.dll file that is included in security update 925902 have conflicting base addresses. This problem occurs if the program loads the Hhctrl.ocx file before it loads the User32.dll file.
RESOLUTION
Download information
The following file is available for download from the Microsoft Download Center:
Download the 935448 package now. (
http://www.microsoft.com/downloads/details.aspx?FamilyId=74AD4188-3131-429C-8FCB-F7B3B0FD3D86)
Release Date: April 3, 2007
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (
http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed.
For more information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
322389 (
http://support.microsoft.com/kb/322389/) How to obtain the latest Windows XP service pack
Restart information
You may have to restart the computer after you apply this hotfix.
Post-installation information
After you install hotfix 935448, the following subkey is saved in the registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Updates\Windows XP\SP3\KB935448\Filelist
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel. File nameFile versionFile sizeDateTimeSP requirementService branchHhctrl.ocx5.2.3790.2847546,30402-Apr-200705:58SP2SP2GDRHhctrl.ocx5.2.3790.2847546,30402-Apr-200705:53SP2SP2QFE
Chi tiết mời bạn xem thêm trong link sau:
http://support.microsoft.com/kb/935448
